Work Experience

Jessica J. Rybka

Previously, I had a successful business career in marketing and communications in the healthcare industry. My driving passion, however, is nutrition. I have refocused my career in this direction through dedication to education, professional, and volunteer work in dietetics.

Nutrition Work Experience

Rose Medical Center, HCA Healthcare’s HealthONE network

Denver, CO
Dietary Technician
July ‘19 – Present
• Conduct calorie counts; assist RDNs with nutrition education, screenings, and assessments for patients across all hospital units.
• Train and mentor new staff in the duties listed below.

Dietary Assistant
July ‘18 – July ‘19
• Work with patients to obtain meal orders and food preferences based on therapeutic diet orders and dietary restrictions.
• Implement orders for nutrition support and supplementation.

LoHi SteakBar

Denver, CO
Food Server
February – October ‘15
• Communicated with guests to ensure an excellent dining and customer service experience.
• Used service recovery methods effectively when necessary.

Cava Foods

Washington, D.C.
Food Product Demonstrator
April ‘08 – April ‘12           
• Assisted with the launch of a local, organic food company and their CAVA line of Mediterranean consumer-packaged goods.
• Performed in-store food demonstrations and sample distributions at Whole Foods, specialty markets, and local events.
• Supported development of market research, customer service process, and inventory logistics.

Holland America Line and Princess Cruises

Anchorage, AK
Railroad Guest Services and Food Server
May – October ‘11
• Served food and beverage, performed occasional tour guide and guest services duties with exceptional customer service for guests on the Alaska Railroad land division servicing tours from Seward to Fairbanks, Alaska.
• Received a food worker card after completion of food safety and sanitation course certification.

Marketing & Communications Work Experience

Lilikoi Marketing

Denver, CO
Marketing Consultant
September ‘17 - December ‘21
• Guide small, growing businesses on marketing brand vision, strategy, and position.
• Implement digital and traditional marketing tactics through tangible milestones that support business development and achieve business goals.

Vanguard Communications

Denver, CO
Client Services Manager
April ‘16 - February ‘18 
• Managed strategic and tactical marketing activities for healthcare practices and hospitals.
• Delivered on content marketing, SEO, SEM and online PPC (pay-per-click) advertising.
• Developed client marketing strategy focused on positioning and consumer insights to differentiate them in the market.
• My efforts resulted in my clients achieving an average of 18 percent growth in the number of new patients (customers).
• Created custom analytics reporting, leveraging data and tools to provide insight into performance and areas of opportunity.
• Managed project budgets, providing management of deliverables, timelines, budget priorities and allocation.

Vital Learning

Denver, CO
Client Success Manager
September ‘15-March ‘16
• Developed and managed relationships with 50 affiliate partners selling our leadership and management training programs. 
• Facilitated in-depth training for new client onboarding and using the learning management system (LMS).
• Became immersed in each client’s specific business, provided reporting, marketing, and sales resources as well as support.
• Tailored goals and program support to ensure our partner program success, resulting in $250,000+ in sales revenue.

The Advisory Board Company

Washington, D.C.
Healthcare Project Consultant
May ‘14- March ‘15 
• Built and maintained client relationships by serving as a point of contact, resource navigator, industry expert, and overall strategic partner for a group of hospital systems within the Advisory Board's expansive membership base.
• Co-trained (with an RN) physicians on accuracy with medical documentation and ICD-10 transition preparation.
• Created project plans and was a manager for six concurrent consulting engagements, by leading teams through milestones.
• Collaborated with cross-functional departments to develop research and data-driven client reports and deliverables.

Account Manager 
March ‘13 – May ‘14      
• Supported the management of a $15M client portfolio through contract renewals and utilization of membership services.

FedScoop

Washington, D.C.
Project Manager
September ‘11 – March ‘13     
• Facilitated relationships with technology companies (e.g. HP, Microsoft, IBM) for a digital media and marketing company focused on providing new business opportunities for our clients to market new technologies to the federal government.
• Designed and tracked campaigns that informed target audience of federal IT policy change, new technology, and services.
• Ensured projects and events were within the scope of contracts, met client’s needs, timeline and budget requirements.

Communications and Events Intern
May ‘10 – December ‘10                   
• Drafted event, launch and news press releases, event email marketing and DailyScoop news subscription emails.
• Coordinated event media relations with D.C. journalists, bloggers, and commentators.
• Managed daily social media distributions: Created Google business account, increased Facebook page engagement, increased Twitter community by 23% for a total of over 4,300 followers.                                                                  

Volunteer Activities & Memberships

Internship at Littleton Public Schools Nutrition Services Department

Denver, CO
Intern
June – August ‘20
• Shadowed an RDN in her role as a school dietitian, assisted with special projects to help prepare for the upcoming school year.

Mentorship Program at UC Health’s Anschutz Health and Wellness Center

Denver, CO
Intern
October ‘19 – May ‘20
• Shadowed and assisted an NP and RDNs in counseling patients in the Division of Endocrinology, Metabolism, and Diabetes.

Cooking Matters by Share Our Strength

Denver, CO
Nutrition Instructor
April ‘18 – May ‘20
• Facilitate interactive, hands-on nutrition lessons for low-income individuals, according to nationally acclaimed curricula.

Academy of Nutrition & Dietetics & Colorado Academy of Nutrition & Dietetics

Member
March ‘18 – Present
• Attended the virtual Food and Nutrition Conference and Expo (FNCE) 2020 and attended sessions recommended for students.

Naturally Boulder

Boulder, CO
Member and Volunteer
July ‘15 – May ‘18
• Nonprofit organization with a mission of nurturing and enhancing the natural food product industry in Colorado.
• Volunteered assisting with registration, planning, and logistics at networking events and conferences.

Denver Urban Gardens

Denver, CO
Garden Volunteer
March ‘15 – April ‘18

• Helped a nonprofit organization to oversee transforming and tending to an inner-city lot which was converted into a community garden in the Highlands neighborhood of Denver.

D.C. Central Kitchen

Washington, D.C.
Meal Preparation and Nutrition Lab Volunteer
April ‘11 – May ‘14
• Prepared meals for an organization that uses food to strengthen communities and fight poverty, hunger, and homelessness.

Skills Summary & Certifications

• Nutrition certifications: ServSafe Food Handler certification from the National Restaurant Association; ToxTutor Toxicology certificate from the National Library of Medicine; Natural Health & Healing certificate from Southeastern Community College.

• Software systems: Microsoft Office certified in Excel and Word; Meditech EMR; HealthTouch and point of sale systems. Experience working with Salesforce as well as customer relationship management (CRM) and project management programs.

• Communications: Microsoft Outlook and Gmail for email. MailChimp, HubSpot and email marketing programs. Associated Press stylebook and writing for press releases. Blog and social media management.

• Digital marketing: Google tools (Analytics, Search Console, Business, etc.) online advertising (Google, Facebook, Instagram, LinkedIn); search engine optimization (SEO) and search engine marketing (SEM).

• Content management: WordPress and Squarespace website development and management.

• Design: Adobe Creative Suite.

Awards & Honors

Health Careers Opportunity Program Recipient     

April ‘19- May ‘20                                                                                                                                                   
• Selected for a yearlong scholarship and mentorship program for MSU Denver students interested in entering health care fields.
• Received extensive advising, mentoring, and scholarship support as well as training in culturally responsive and emerging health issues.

President’s Honor Roll

August ‘19- May ‘21 
• Awarded to students for achieving a GPA of 3.85 or higher.                                                                                                                                                     

Health Resources and Services Administration (HRSA) Nutrition Scholarship Program                                                                                  

August ‘21- May ‘21 
• Recipient of a financial scholarship, advising and mentorship program for nutrition students.